How to return a car rental quickly and easily?
Learn all the useful information here about returning your car rental.
Very often not renting a car is a problem but the return itself. Right here emerge the real trouble for many customers. Here are some tips on how to avoid them.
Check the conditions for returning a car rental
Before signing a car rental agreement, please check the terms and conditions for returning the car /places where you can return the rental car free of charge or against the applicable fee, the hours in which returning is free of charge or what fee, you will be charged on Sundays, during holidays etc, the business hours of the car rental company and other minor details / to avoid falling into an awkward situation.
Very often customers think that car rental companies work continuously and without rest and 24 hours a day and that the customer is always right. Yes, the customer is always right, but for a non-standard service, against an adequate payment. Each company has its rules to help optimize the working process and to avoid mistakes, and they must be followed.
Otherwise misunderstandings occur and usually the client is the victim. It is necessary to pre-negotiate about your wishes with a representative of the rental car and, if possible, not to change them during the contract. However, if a change is necessary, you must inform the company in advance so that they have time to react and give you a correct service.
You also need to be informed in advance whether you owe something extra for the change, rather than falling into a confusing situation when you return. In case of an accident during the rental period, you must inform the company in advance and provide the necessary documents. Otherwise an argument may arise upon the car return and a delay and a considerable loss of time and money may occur.
Car rental fuel policy
The different car rental companies have a different fuel policy. The most common practice is full/full. This is a full tank when renting a car and full tank upon return. Here it is to be mentioned that most companies know how much fuel there is in the fuel tank of the car and when it is loaded.
Do not try to deceive them.
It is necessary to load the tank near the return location of the vehicle and not 20, 30 or 100 km. away, although the gasoline index shows that the car is full. The gasoline cursors do not always work precisely and their function is to inform you about the approximate amount of fuel in the fuel tank.
Other tools of recording them are used. Usually for one, two or three liters of fuel, no one will make you a problem, but for five or more liters you will either be fined or you will be asked to go to the nearest gas station and refill the car. Please save your time and money for this. Fill up the fuel tank correctly and avoid trouble when returning a rental car.
The second option is to pay in advance the fuel in the tank and thus you will not waste time when returning the car, especially if you know you are in a hurry. This policy is called full/empty. Here, you only need to consider that the car should still reach at least the nearest gas station. Leave at least 2-3 liters of fuel, and if returning to a remote location, consider how much it will take until the first charge.
The third option is the worst - same amount of fuel both pick up and return. This policy often leads to misunderstandings for both parties, and is used by small companies with a poor image and reputation, their scope is not to invest in fuel, and they know that most loyal customers fill more fuel to avoid this issue upon return. In this way they get a miserable extra profit usually at the client's expense. If possible, be sure to avoid this fuel policy option or the companies that offer it.
In this regard, you must get informed in advance whether you have a mileage limit or not. If you have such a limit how much you will owe for an over-mile mileage. You need to be prepared for this financially.
As mentioned above, the rental companies have their own working hours and it is different depending on where the location of the office is and what type of customers they serve. Most companies offer 24hours service to their customers but only on pre-request. No one even at the airports is staying 24 hours for someone to come at the last minute. That's why you need to be informed about the working hours and when it's convenient and to return your rented car. Also it is not always possible to return the car earlier without any notice and preliminary agreement. Many customers believe that if they return the rented car earlier they will relieve the company, but unfortunately this is not always the case.
Often, especially during the busy tourist season, the employees are busy and the parking places recently are insufficient. This is the main reason for a preliminary agreement between both sides. Some customers believe that by returning the rental car earlier the company will refund them.
This is not the case, however, because first the company is not informed and second the subsequent reservations for the respective vehicle are entirely in accordance with the signed contract and with the hours of hiring and return that the client indicated at the beginning. There is hardly any chance that this car will be hired for the exact time for another contract. This happens once every ten years, except for companies operating several thousand cars of the same type at major airports, often outside Europe. To avoid misunderstandings, please inform your rental company of your intentions in advance to have enough time to react.
If you comply with the above recommendations and do not have any damage to tires, rims, hub cups and other elements of the car interior and exterior, we consider that you will not have any problem returning it to the rental company. Of course, you should be lucky not to come across а cheater in the industry, whose purpose is to take some more money for nothing from you.